Mercedes-Benz

Customer Testimonials

Mercedes-Benz Sunshine Coast, proudly Australian family owned and operated on the Sunshine Coast for 23 years.

Rod Francis - 5 stars

Passing through Maroochydore my engine light came on my Mercedes so called in to Maroochydore Mercedes they could not have been more helpful and professional resolved my issue without waiting hours thank you to your team

Cee Tee - 5 stars

This is our second Mercedes Benz from MBSC. we arrived to have our car serviced and left in a new one! Thank you Ronnie, you truly are a magician, a 5 hour turn around was fantastic and so was the service. We couldn't rate the whole experience high enough.

Lucy Kuhn - 5 stars

Amazed by the outstanding service and genuine care of the team here. We are an average family with 4 young children and had never expected to even be welcomed into a Mercedes-Benz dealership but we were interested in the Valente so thought it might be worth stepping out of our comfort zone and though the dealership's doors. We are incredibly glad we did.
From the moment we entered the Maroochydore showroom, we were welcomed by vibrant staff who could not do enough to make us comfortable (even as our 2yo son scaled a $500k convertible on display!).
Gavin was amazing, so knowledgeable and committed to finding the best solution for his customers. He found us our ideal car at the right price. He then took it a step further and worked his magic to assist my husband in getting his dream business car - also at a very competitive price.
We love our vehicles and they really work for us.
Although we bought them back in November 2020, we still talk about what a great experience it was. Even today, my now 3yo son randomly said he wanted to visit the 'car park' again and see Heaven (Gavin)!
Nikki and Debbie were also made our experience and memorable and fun.
To further enhance our positive experience, we had to claim on windscreen insurance not long after receipt of the vehicles. This was not an issue with repairs and the claim process being quick and a beautiful loan car being offered during the repairs.
Would revisit this business in a heartbeat - incredible dedicated and genuine team. Thank you!

Romy Koehler - 5 Stars

Dustin in service very lovely and so helpful with my car

John Chen - 5 stars

Big thank to Dean, Roarke and Nikki. Outstanding service, great teamwork, will definitely come back again for a Mercedes next time

Anna Wehlauer - 5 stars

On behalf of Jason and myself, we would like to say a huge thankyou to Ronnie, Nikki and team for exceptional service. We have not experienced service like that anywhere in years. In fact your service is what made us buy not 1 but 2 Mercedes as we were looking elsewhere on the day. So a huge THANKYOU for looking after us!

Johnson Johnson - 5 stars

Friendly staff and great service

Kevin Murphy - 5 stars

Very happy with there work

Shreya Patel - 5 stars

Beyond imagination..best customer service I have ever received in my life..keep it up!!

Raymond Doolan - 5 stars

Extremely courteous and helpful.
They go out of their way to look after you.
What all car service centers should be.

Faulty Cavemen - 5 stars

Wonderful experience. Very handsome mechanics! Now that jordam has gone.

Alan Hsieh - 5 stars

Had a great experience purchasing from Dean, thanks so much to his professionalism and his time and effort to make sure we understand everything from the e class. Mercedes Benz Sunshine coast won't let you down !!

Owen Shields - 5 stars

Very helpful in sending me in the right direction for my bus part.

Noah van der Stelt - 5 stars

Really great service, Ronnie, Debbie and Roarke helped me out the all the way through purchasing my vehicle. I was always greeted with kindness and professionalism and If I would need to buy another car i would definitely do business with them again.

Hayden Cockram - 5 stars

Ronnie Debbie and all the team did a deal that was unbelievable still pinching myself.
Great genuine service Ill be back very shortly for another.

Grant Smith - 5 stars

Without doubt the best dealership i have ever dealt with in customer service, a team who really care for their client and treat you like you are their only client! We have purchased nearly 10 vehicles from this dealership and have always been overwhelmed by their level of service in all departments each time, from the sales, finance and post sales service department! We have always received honest transparent advice and have always been respected by the team! If you are looking at buying a Mercedes, this is the ONLY dealership to deal with, supporting a local family based business!

Jacqueline Caskey - 5 stars

All Staff were wonderful, helpful, knowledgeable and professional.
I would recommend Sunshine Coast as a tremendous Mercedes Benz dealership.

Kristina K - 5 stars

Great customer service and timely delivery of my car! Ronnie and roarke were amazing to deal with. Will definitely be returning!

Michael Turner - 5 stars

Very happy with the staff at Mercedes Sunshine Coast . Its our 3rd Merc through them ! This recent purchase threw up some challenges and I consider them to have risen to the occasion .
Thanks Andrew ( Laing ) , Bodie and Andrew for your continued customer service through the process .
The service department is A1 , dustin in particular shows lots of dedication to his customer service with you ...there is no side stepping him while visiting the dealership , he does a great job !

Glenda Penrose - 5 stars

Congratulations on having a Customer Service gem. Gavin Grant is a breath of fresh air, professional, friendly, polite, follows up (without being a pain!) & truly wants to assist.

Bruce Fenton - 5 stars

Terrific, help me out , Jacquie is wonderful service advisor. Very pleased.

Debbie Blumel - 5 stars    

Buying a new car was a pleasure at Mercedes Benz Sunshine Coast. Sales rep Ronnie was a pleasure to deal with - responsive, thoughtful, informative. I recommend this dealership highly.

Jane Tsakissiris - 5 stars

Thanks MBSC for an amazing customer experience. Great to purchase another vehicle from your dealership. I really appreciate the exceptional customer service provided by Ronnie. A special thank you to also Bodie, Steve, and Rourke.

Richard Wakeling - 5 stars

Worth going just to see these works of art. The dealership guys don't pressure They just want to make this kind of quality available for the buyers who want the Benz. They are amazing cars and not as much as you think considering the quality and value.

Martin Chadwick - 5 stars

Great staff! Knowledgeable and had parts at excellent pricing!!

Susan Miller - 5 stars

Many thanks to the very professional staff at Mercedes Benz Sunshine Coast for making our buying experience such a positive one.
Special thanks must go to Andrew Ellis for his knowledge and helpfulness..... and understanding!
We were very impressed by the team that assisted with our trade in and subsequent purchase.
We look forward to catching up with them all in the future.